Shipping & Delivery

Shipping Area
At Vanteet, we proudly deliver to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping, but expanding to global markets is part of our future plan — we look forward to serving international customers soon.

Please note that we currently do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.

1. Order Processing
Once your payment has been successfully confirmed, we begin preparing your order — typically within 1–2 business days.

Orders placed before 2:00 PM EST on business days are usually processed the same day.
Orders placed after 2:00 PM, or on weekends and federal holidays, will be processed the next business day.

If we experience any delays due to high order volume or inventory updates, we’ll notify you via email.
During peak seasons (e.g., Black Friday, holiday periods), please allow an additional 1–2 days for processing.

2. Transit Time
Delivery typically takes 2–4 business days after your order has been processed.

While most packages arrive on time, delivery may vary based on:

• Your location (urban vs. rural areas)

• Weather conditions

• Carrier volume or service disruptions

• National holidays

If you haven’t received your order within 7 business days, please contact us so we can promptly investigate and resolve the issue.

3. Shipping Partners
To ensure fast and reliable delivery, we partner with trusted carriers including:

• USPS (United States Postal Service)

• UPS (United Parcel Service)

• FedEx

Our logistics system automatically selects the best available carrier based on your location and shipping speed to ensure safe, efficient delivery.

4. Shipping Cost
We charge a flat shipping rate of $6.99 for all domestic orders — regardless of package size or destination.

There are no hidden fees or surprise charges at checkout — what you see is what you pay.
Occasionally, we may offer free shipping promotions, which will be clearly announced on our website and marketing channels.

5. Tracking Your Order
Once your order has shipped, you’ll receive an email confirmation with a tracking number and a link to follow your shipment in real time.

You’ll be able to:

• Track when your order leaves our warehouse

• View estimated delivery dates

• Receive real-time updates as your package moves through the carrier’s network

If your tracking information hasn’t updated after 72 hours, please contact our support team for assistance.

6. Shipping Issues and Support
Please reach out to us if you encounter any of the following issues:

• Tracking hasn’t updated for more than 5 days

• Your order is marked as delivered but you haven’t received it

• Your package arrived damaged

• Your order hasn’t arrived within 7 business days

We’re here to help and ensure everything is made right.

Contact us at: support@vanteet.com

Our team typically responds within 1 business day and will work with you to resolve any shipping problems — including filing carrier claims or arranging replacements/refunds when appropriate.